Winning in the VUCA World: Key Principles and Transformation Priorities for Enterprises
In this chapter, gain insights into forces shaping the VUCA world and how the unprecedented velocity of change could be disruptive for many, but it also presents an opportunity to get ahead for those enterprises who are able to understand the new rules and transform themselves. Learn about the eight new rules of business - that are essential for every enterprise to internalize and adopt.
Key Takeaways What is VUCA? Key forces leading to change Complications of operating in a VUCA world Rules of management to win in the VUCA world
Digital Transformation in Business: An Introduction
In this chapter, I have tried to provide a better understanding of the key aspects of digital transformation. It operates at two levels, changing how a business interacts with customers using technology and leveraging technology to automate or digitize operational processes to drive greater efficiencies and reduce turnaround time. I also introduce the core steps of a digital transformation journey and the technology building blocks involved.
Key Takeaways What is digital transformation in business? Five steps to digital transformation Who should lead digital transformation? How to lead digital transformation? The technologies enabling digital transformation
Framework for Digital Transformation, Part One - Six Reasons why Digital Demands a New Business Paradigm
As we move to the next stage of the digital transformation dialogue, it is important for us to be aware that the business impact of transformation initiatives has been underwhelming in a number of enterprises. Therefore in part one of the two-part series, I share my observations on the fact that a digital business is fundamentally different from traditional ones in at least six ways: the customer is younger and more demanding; there is an explosion of data; the velocity of change is unprecedented; technology is not a support function, it’s at the core; a ‘right the first time’ approach does not work, and last, digital problems are highly interdisciplinary.
Key Takeaways Why companies need a new business paradigm
Framework for Digital Transformation, Part Two - Five Rules for Successful Digital Transformation
Having recognized that drivers of digital are different, enterprises need a new mindset and a new approach to succeed. I have recommended a five - point action plan: rethinking the business model adapting to the needs of a digitally savvy customer, anchoring digital programs on business KPIs, harnessing the power of data, taking an integrated end-to-end approach, and implementing with a two-speed model.
Key Takeaways Five action points to achieve transformative success
Maximizing Returns from Digital Technology Investments: Part One - Why the Problem Persist
Enormous resources are being poured annually into digital technology initiatives. However, there continues to be a gap between the promise and impact of these initiatives. The primary reasons for this are legacy processes and IT infrastructure that are not agile and unable to handle big data or other expectations of the digital age. If the current technology infrastructure and processes don’t get upgraded, firms will be stuck trying to catch up and thus playing defense.
Key Takeaways 4 key reasons why Digital initiatives do not deliver results for businesses
Maximizing Returns from Digital Technology Investments: Part Two: Play Offence, not Defence
Discover the high-level technology principles to address the problems identified in the previous chapter. To change the play from defence to offence and compete, legacy firms can learn from the digital natives. It should leverage the tremendous advancements in cloud technology and adopt a cloud-native architecture; build agile processes that enable experimentation, measurement and adaptation; and adopt a Two-speed approach to implementation.
Key Takeaways Critical shifts to make to maximize returns on Digital Technology Investments
Building Scalable Models in the VUCA World: the CIO view
Most industry leaders realize that the VUCA environment is here to stay and that it has farreaching implications across three dimensions: people, process, and technology. Digital transformation is an unavoidable organizational imperative in such an environment, so much so that technology strategy has now become ‘The Strategy’ for enterprises. The only way to win in this VUCA world is to build a customer-centric organization with leaders as the change agents and with an agile architecture that delivers high quality experience to the end customer.
Key Takeaways "What VUCA means for CIOs Key priorities for digital strategy in VUCA world Challenges in implementing digital strategy"